Privacy Policy

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Privacy Policy

Hawk Data Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website hawkdata.co.uk, engage our services, or interact with us in any other way. We are based in the United Kingdom and comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide to Us

Contact Information: Name, email address, phone number, company name, and job title when you submit inquiries or request our services.

Business Data: Data related to your business processes or analytics needs that you provide during consultations.

Correspondence: Records of communications between us, including emails and other messages.

b) Information We Collect Automatically

Website Usage Data: Information about your use of our website, such as IP addresses, browser type, operating system, referring URLs, pages viewed, and duration of visits. We use cookies and other tracking technologies to collect this information.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and improve our services: Including consultations, data analytics, and reporting services.

To communicate with you: Responding to inquiries, sharing updates, and sending relevant information about our services.

To improve our website: Analyzing usage patterns to improve user experience and service offerings.

To comply with legal obligations: Such as maintaining business records, ensuring compliance with regulatory requirements, and responding to legal requests.

3. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

Contractual necessity: To perform a contract with you or to take steps at your request before entering into a contract.

Legitimate interests: To pursue our legitimate interests in managing our business, providing services, and improving our website, provided your rights and interests do not outweigh these.

Consent: Where you have given your explicit consent to process your personal data, particularly for marketing communications or non-essential cookies.

Legal obligation: To comply with a legal or regulatory obligation.

4. Sharing Your Information

We may share your personal data in the following circumstances:

Legal Obligations: If required by law, such as in response to a court order, or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owners.

We do not sell or rent your personal data to third parties for marketing purposes.

5. International Data Transfers

As we are based in the United Kingdom, your personal data will only be processed within the UK.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The specific retention periods depend on the nature of the data and the purpose for which it is collected.

7. Your Rights

Under the GDPR and the UK Data Protection Act, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request corrections to any inaccurate or incomplete personal data.

Right to Erasure: Request the deletion of your personal data when it is no longer necessary or when processing is based on consent.

Right to Restrict Processing: Request a restriction on how we process your personal data.

Right to Data Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at marcus.pipe@hawkdata.co.uk.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

9. Cookies

Our website uses cookies to enhance your user experience and analyze website traffic.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or through our website. Please check back frequently to see any updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: marcus.pipe@hawkdata.co.uk or 07919 445155

This Privacy Policy was last updated on 8 January 2025.